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Our Regional Customer Relationship Manager is looking to recruit a first class Account Manager to join their highly skilled and high performing team. In this role you will look after 75 -100 designated portfolios for customers that spend in the region of £1 - £5K per week with DPD. You will develop each account through high level sales, through close, proactive account management and applications of the partnering process.Your key responsibilities will include:* Developing account plans fo…

The Tasks: What Your Day Looks LikeAs a DPD Driver, you are the final, vital link between us and our customers. Your day is active, varied, and tech-integrated:Vehicle Prep & Loading: Start your shift by conducting daily vehicle safety checks. You’ll then take charge of your morning load, organising your parcels into your van to ensure maximum efficiency for your specific route.Route Mastery: Use our top-tier handheld technology to navigate your territory. Our software doesn't just give you…

Contract Type: Permanent – 40 Hours Per WeekDays of Work: Tue - Sat Hours of Work: 13:30 - 22:00 This is a fast-paced, physical role and you will be on your feet all shift. As a warehouse operative, you will be the backbone of our operation, playing a critical role in DPD continuing to deliver outstanding service.Key Duties Include:* Loading and unloading, scanning, and sorting parcels with precision and accuracy * Handling items up to 25kg (who needs a gym members…

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.Other key accountabilities will be;* Ensure depot target for Core Routes is achieved * Ensure depot target Stops Pe…

Purpose of PositionTo support the regional finance team and operations team by providing an administrative service in the area of depot operations and ensure the processes are maintained to an excellent standard in line with company policy. In this role you will work closely with the Regional Finance Team, Fleet team, P&T team, Payroll team and Depot Quality Manager (where applicable)Key Tasks/Areas of Responsibility● Ensuring the day-to-day cost reporting for your depot(s) is dealt wi…

Contract Type: Permanent 40 Hours Per WeekDays of Work: Monday-FridayShift Pattern: 09:00-17:45The RoleYou’ll be more than just a driver; you’re the heartbeat of our local operation.The Route: Handle multi-drop collections and deliveries across your local area successfully achieving time sensitive deliveries and predetermined collection schedulesThe Standards: Maintain high professionalism while meeting time-critical deadlines adhering to all relevant road traffic laws and c…

What You’ll Be DoingYou’ll be a key player in our national transport department, moving bulk collections between DPD sites and major customers.The Mission: Execute nationwide collections and deliveries, focusing on HGV-friendly locations.Logistics: Manage trailer swaps and oversee live loading/unloading to keep the network moving.Tech & Compliance: Use GPS and digital tachographs to manage your route and remain 100% compliant.The Face of DPD: Maintain professional relati…

Contract Type: Permanent 40 Hours Per WeekDays of Work: Monday to FridayShift Pattern: 09:30 - 18:15Core ResponsibilitiesThis pivotal role is central to our nationwide transport network, focusing on the precise and efficient management of high-volume logistics operations.The Route: Handle multi-drop collections and deliveries across your local area successfully achieving time sensitive deliveries and predetermined collection schedulesService Excellence: Ensure strict adherence to time-crit…

The RoleWe’re looking for someone to take the wheel and own a designated local route. You aren’t just moving boxes; you’re the final boss of the delivery game, ensuring every parcel hits its destination with 10/10 service. With around 40 - 50 stops a day, you’ll be the ultimate problem-solver, navigating your community and making life easier for our customers. Your role is vital in providing a service that genuinely makes a difference to our customers. The Role BreakdownDrive the Vibe…

Reporting to the Customer Services Manager, this role is to lead and inspire the Customer Services Team in our Smethwick Head Office. You will be responsible for managing a team and ensuring your team delivers excellent customer service and that the customer always has a positive experience from DPD. You will also be focused on;* Understanding key measures and exceeding targets * Delivering KPIs. * Understanding and delivering monthly 121s * Managing all DPD policies.  * Being able to…

Purpose of PositionAs the International Key Account Manager your key role will be to retain and develop relationships with our large international customers. Acting as a key international logistics consultant to your portfolio you will be a driven and diligent individual with a strong knowledge of the global shipping industry and a passion for building long-term partnerships. This is a national role and flexibility to travel will be required.Key Task & Responsibilities:* Visiting …

Job DescriptionPurpose of PositionThe International Commercial Advisor assists with providing international information and advice for internal Sales & CRM teams. They represent the entire range of DPD Groups International offering, producing reports to support and monitor the growth of our international strategic customers. They also will support external customers with our products and services or industry knowledge.Key Tasks/Areas of Responsibility* To check over and send reports and sta…

Our Sales and CRM Support Team Manager is currently recruiting for a Sales and CRM Support Agent to join their highly skilled and friendly team. This role will be based from our Head Office in Smethwick.As a Sales and CRM Support Agent your key focus will be to provide exceptional support to our customers as well as our Sales, Customer Relationship Managers & Franchisee’s ensuring all enquiries are dealt with professionally and in a time efficient manner.Your key accountabilities will inclu…

Contract Type: Permanent – 40 Hours Per WeekDays of Work: Sunday - Thursday or Tuesday - Saturday. 08:00 start This is a fast-paced, physical role and you will be on your feet all shift. As a warehouse operative, you will be the backbone of our operation, playing a critical role in DPD continuing to deliver outstanding service.Key Duties Include:* Loading and unloading, scanning, and sorting parcels with precision and accuracy * Handling items up to 25kg (who needs a gym membership wh…

Job Description● Advise on changes that may need to be made to the Integrated Management Systems and documents, according to the ISO Standards requirements.● Prepare statistical information for management review.● Communicate effectively about quality issues across all levels of the organisation.● Support the business in maintaining all relevant regulations as well as internal standards.● Carry out other duties as may be reasonably requested by department management.● Undertaking of project wor…

Purpose of PositionRole PurposeThis is a critical strategic role within our Network Finance Team, operating across our Network of depots. You will serve as a financial expert, working closely with the Network Senior Finance Managers, the Regional Finance team & Network Leadership to spearhead specific, high-visibility projects. This is a dynamic position where your ability to develop strong relationships across the business will directly influence our national operational success.This high-…