Help centre & support
Master your journey
with Jobbri UK
Find answers to common questions, discover platform features, and learn how to navigate your dashboard like a pro.
Extracting Data
AI CV Parsing
Frequently asked questions
Click "Sign Up" and select Candidate. You can register via email. Our secure system requires a strong password (minimum 8 characters, including uppercase, lowercase, and a number).
Click "Forgot password?" on the login screen. Enter your email to receive a secure reset link. Check your spam folder if it doesn't arrive within 2 minutes.
You have full right to be forgotten. Go to your Dashboard, click "Account Settings", and select "Delete Account". All your CVs, messages, and personal data will be wiped immediately from our UK servers.
When you upload your PDF or Word CV during onboarding, our AI reads the document and automatically fills in your work history, education, and skills. You can review and edit everything before saving.
Stand out from the crowd by recording a 60-second "Elevator Pitch" video directly from your browser or phone. Employers can watch it to gauge your personality and communication skills before inviting you to an interview.
Log into your Candidate Dashboard. Click the "Edit" button on the Skills or Hobbies section. You can type and press Enter to add new tags, or click the "X" to remove outdated ones.
Highly accurate. We use OSRM routing to calculate real walking times based on actual streets and paths, not just a straight line. It automatically finds the nearest tube stations, gyms, and supermarkets up to 1 mile from the job location.
Go to the "Jobs Applied" tab in your dashboard. You will see real-time status updates: "Pending", "Reviewed", "Shortlisted", or "Rejected". You will also receive a bell notification when an employer unlocks your profile.
In your Dashboard menu, select "Job Alerts". You can set specific filters (e.g., "Marketing in London over £40,000") and choose whether you want daily or weekly email notifications when new matches are posted.
We have a built-in protection system. When an employer searches for talents, our system automatically hides candidates whose current "Work History" matches that employer's company name.
Yes. Every employer on Jobbri must undergo verification. We cross-reference company details with the UK Companies House database to prevent scams and ghost jobs.